Returns and Refunds

Returns & Refunds

Returns & Refunds: We offer a 7 day money back guarantee (less shipping costs) provided goods are in their original unopened condition in the original undamaged box. All return shipping costs must be borne by the purchaser.

Replacement goods will be shipped once the incorrect goods have been returned to our warehouse.

Orders cannot be cancelled once they have been dispatched and shipping charges on dispatched orders are the responsibility of the purchaser.

All refunds will be made to the original purchasers PayPal or Bank account.

We may request photos of damaged goods received.

New Zealand: v-planet kibble now available in New Zealand. Order online at

For more information email:

Packing 24% protein, our 100% plant based formula is loaded with super foods and the perfect balance of essential amino acids, vitamins & minerals, your dog needs to thrive. Pooch tested and planet approved, its the healthiest dog food on the market

Farm Dog makes everyday life easier for you and your dog by crafting herbal remedies that you can trust to be safe and effective.

Made with natural ingredients for fresh scents and a tropical clean.

Australia’s #1 Poo Bags. Completely Gone in Landfill within 6 Months. Start Making A Difference: A Movement About Movements!

If you are ever in an accident, sick or injured and are unable to return home to care for your pets, The Pet Care Card can be easily seen, alerting those around you that your pets need care. The back of the card has spaces for you to write in the name and number of your pet's emergency contact. These cards are the size of a credit card and fit neatly into your wallet. These cards are NOT sold in stores and will sell out quickly.